Heuristics AI

Bring us a process. We’ll staff it with AI workers.

We map how work moves through your business today, then put an AI worker beside each person in it: drafting, measuring, answering, following up. It works inside the tools you already use. You decide how much it does on its own.

The first thing you get is a map of your own work.

It is the first deliverable of our first call, and you keep it whatever you decide.

Process map · Message to confirmed timeExample · a fictional small business
01 Step todayWho does itHow long02 The worker beside them03 Sign-off
01Message comes inFront desk, between clientsReplies in 1–2 daysAnswers from approved facts, asks the missing questions, notes the preferred timeRuns on its own
02IntakeOffice manager20 min a clientPrepares the intake sheet from the forms that came inManager checks
03Quote or planOwner, eveningsAbout 2 hoursDrafts it from your approved price list and past casesOwner approves
04Follow-upNobody, oftenLeads go coldFollows up on day 3 and day 7, in your wordsRuns on its own
05ScheduleFront desk45 min of back and forthProposes times from the team calendarFront desk checks
  1. 01

    Your process today

    Who does what, in what order, and how long each step takes. We draw it with the people who do the work.

  2. 02

    A worker beside each person

    Drafting, filing, answering messages, following up. The worker takes the legwork, in the tools you already use.

  3. 03

    The approval points

    Every place a person signs off is marked on the map, with a starting setting for how much runs on its own.

Follow one request through your business.

One after-hours message, from the moment it arrives to the moment your front desk confirms it.

AI workerYour person
01 · 7:40 PMReceptionistAI worker

A new customer writes to your website after hours. The worker says it is automated, answers from your approved facts, notes the preferred time and takes a message.

Message taken. Nothing promised.

02 · OvernightDocument ClerkAI worker

It reads the forms and details that came with the message, files them where your team keeps them, and flags anything missing.

Filed. One missing item flagged.

03 · 6:30 AMInquiry CoordinatorAI worker

A reply and any callback are drafted in your voice from your approved wording. Nothing has been sent.

Waiting on your front desk

04 · 8:05 AMYour front deskYour person

Your front desk reads the summary, changes one line and confirms the time. Only then does it go to the customer.

Approved. Now it goes to the customer.

What every engagement is built on.

  • A dental treatment room with a chair, cabinets and a monitor, ready for the next patient

    Built around your process.

    Not a tool you have to learn. We fit your steps, your templates, your price lists and your rules, whatever your business.

  • A clinic office manager at the front desk reviewing a draft on a tablet before signing off

    A person approves what goes out.

    Each worker sits beside a named person on your team. It prepares. They decide.

  • A restaurant owner marking the week's tasks on a kitchen whiteboard before service

    You choose how much it does on its own.

    Per worker, per step, changeable any time. Some steps stay with a person at every setting.

Skip it, approve every step, or let it run.

Pick a setting and see which steps still go to a person. The step that decides a price or a commitment is always a person, at every setting.

3 of 5 steps go to a person2 done by the worker

  1. 01

    A customer request comes in by website chat, voice or email.

    Worker does it
  2. 02

    Details are collected and checked against your rules.

    Worker does it
  3. 03

    A draft is prepared from your past work and templates.

    Person approves
  4. 04

    The price or commitment is decided.

    Always a person
  5. 05

    The result is saved where your team works, with a summary.

    Person approves

Approve: the worker does each step, and nothing leaves or changes until a person approves.

What a worker never does.

These hold whatever the dial says. The full list, with how we handle data, is on the trust page.

Read about trust and control
  • Sends anything to your customer without the approval you set
  • Decides prices, discounts or commitments
  • Pretends to be a person
  • Gives medical, legal or financial advice
  • Moves or deletes your files
  • Keeps more data than the job needs

Tell us how the work moves. We’ll draw the team.

A free 30-minute call with you and the people who do the work. No sales script. You leave with your process mapped, whatever you decide.