Heuristics AIWorker file / 006
Web and local presenceReview Coordinator.
A defined role. Discovery, implementation and configuration come before deployment. Not running for a customer yet.
- Reports to
- The owner
Asks every customer with a completed job or visit for a review, the same way.
01 / The assignment
A clear job. A named supervisor.
We hire this worker to ask your customers for a review after a completed job or visit. From your list or calendar it drafts a review request by text or email on a schedule you approve, and tracks who was asked and who replied. You approve the wording and who is contacted. It follows Google's review policies and the FTC rule on fake reviews.
02 / Scope of work
What it does.
Draft a review request by text or email after each completed job or visit.
Send only on the schedule you approve.
Track who was asked and who replied.
Ask every customer the same way, not only the happy ones.
Pass replies and complaints to your team.
Write a short summary for the owner.
03 / Tools and information
Works where the job lives.
Access and permitted actions are agreed during setup. Only the information and systems this job needs.
Your customer list or calendar
Your email or text messages
Your review page link
04 / Safeguards and supervision
Built with
boundaries.
These limits are part of the job description.
The owner
What it will never do
- Contact anyone you have not approved.
- Offer a reward or discount for a review.
- Write or post fake reviews.
- Filter requests to send only to happy customers.
- Argue with a reviewer.
Hands to a person
- Request wording to approve
- The list of people to contact
- Complaints and replies
- A weekly summary
Approval and follow-through
Nothing is sent until the owner approves the wording and the list.
05 / A week on the job
The shape of a working week.
A typical week.
- Mon
Lists the customers whose jobs finished last week and drafts the requests.
- Tue
You approve the wording and the list. Requests go out on your schedule.
- Wed
Tracks who opened the request and who left a review.
- Thu
Passes a complaint to your team right away.
- Fri
Sends the owner a short list of who was asked and who replied.
06 / In practice
You set the level of supervision.
The role's boundaries stay in place at every setting.
Supervision
Pick a setting to see which steps still go to a person. What a worker may do on its own is agreed during setup.
3 of 5 steps go to a person2 done by the worker
- 01
A customer request comes in by website chat, voice or email.
Worker does it - 02
Details are collected and checked against your rules.
Worker does it - 03
A draft is prepared from your past work and templates.
Person approves - 04
The price or commitment is decided.
Always a person - 05
The result is saved where your team works, with a summary.
Person approves
Approve: the worker does each step, and nothing leaves or changes until a person approves.
07 / Getting started
Like bringing on a new hire.
Stop after any step.
- 01
Map the process
We sit with your team and draw how this job moves today. You keep the map.
- 02
Run a work sample
The worker does a few of your real past tasks. You compare the results with your team’s.
- 03
Connect your tools
Only what the job needs: your customer list or calendar, your email or text messages, your review page link. Revoke access any time.
- 04
Supervised trial
Your team reviews everything before it goes out, and we adjust the rules each week.
- 05
Go live, at your pace
Raise how much it does on its own where the trial earned it. Or keep approving every step.
08 / Commercial terms
How it is priced.
Monthly subscription.
- Monthly
- A monthly subscription for this worker.
Available individually by written quote, or included in the $499/month Get found care team with Site Keeper and Listings Manager for one website and one business location. Pairs with the Reputation Analyst.
Talk through the scope09 / Questions
Before you bring it on.
Does it follow review rules?
Yes. It follows Google's review policies and the FTC rule on fake reviews: no incentives, no fake reviews and no filtering to send only happy customers.
Who decides who gets asked?
You do. You approve the wording and who is contacted.
Does it reply to reviews?
No. The Reputation Analyst drafts replies, and you approve them.
Can I stop it?
Yes. Pause or stop with notice, any time.
/ Yours. The next worker
is drawn around your process.
The next assignment / Yours
Your process looks different? That's normal. Tell us about it.
Show us how the work moves today. We'll help define the right worker and where your team stays in control.