Heuristics AIThis policy explains how Heuristics AI LLC handles information submitted through this website, contact forms, demo requests, subscription setup, and quote conversations.
Data We Collect and Why
We collect information you choose to share, such as name, email, company, website URL, service interest, budget or timeline, and the business problem you describe. We use it to respond to inquiries, evaluate fit, prepare quotes, configure requested monitoring reports, and provide support.
Website and Service Data
For monitoring services, we may review public website pages, search visibility signals, accessibility scan results, and public customer sentiment sources as needed to deliver the requested report. For local-business projects, we may review your current website, public listings, and content you provide.
AI Chat Assistants
Some web chats on sites we run, and on sites we run for our customers, are answered by an automated assistant, and it always says so at the start. The assistant uses what you tell it, such as your name and contact details, to set up an appointment request or a callback, and a person at the business follows up. Our AI and hosting providers process your messages to run the chat. Please share only what is needed for your request, and do not share medical history or other sensitive details in the chat. Ask the business how it handles your information and what it keeps. You can also ask us about your privacy and compliance requirements.
Cookies, Analytics, and Processors
This website may use basic analytics, hosting, form delivery, email, payment, AI, or automation providers to operate the site and deliver services. These providers process information only for business purposes tied to the request or service.
Retention and Sharing
We keep information for as long as needed to respond, deliver services, maintain business records, and meet legal or accounting obligations. We do not sell personal information.
Your Choices
You may ask us to update, correct, or delete information you submitted, subject to records we need to keep for legal, billing, or service reasons. Contact admin@heuristicsaisolutions.com.